RETAIL PROCESS ASSESSMENT

What are we looking to accomplish:

  • How do we convert more of our shoppers into buyers while retaining additional gross profit?

  • How do we get more customers to come back and purchase from us again?

  • What can we do to ensure that more customers are becoming bigger advocates of our dealership and it's brand?

  • How do we make the best use of our finite advertising dollars to drive more shoppers into our dealership?

Businessmen

Working collaboratively with the dealership’s management team we will identify process improvement opportunities to increase overall dealership profitability.

WHAT AN RPA IS:

  • A team based effort to support Sales and Service growth

  • Sharing of ideas, recommendations, and best practices

  • Ongoing assistance in process development and implementation

Data on a Touch Pad
Business Meeting

WHAT AN RPA IS NOT:

  • An implication that your dealership is not currently successful

  • Criticism of dealership management, personnel or practices

  • Harsh direction: “Thou shall do it this way”

In each four day RPA visit your Cardone Trainer will hold an initial meeting with GM/EM/Dealer level staff followed by a General Launch Meeting. Over the course of the visit the trainer will perform the Assessment by making Observations & taking Interviews. The trainer will present those observations in a Team Action Plan Review and Complete Observations and close the 4 day visit with a Dealer Playback & Action Plan Wrap-Up meeting.

THE CARDONE GROUP

Address

800 Trafalgar Court
Suite 350
Maitland, FL 32751

Contact

800.551.9020

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©2018 by The Cardone Group of Central Florida, Inc.